Frequently Asked Questions

• Who is Maintenance Made Simple?

Maintenance Made Simple (MMs) is a full service home repair and improvement company specializing in residential and commercial services. MMS acts as a "one-stop-shop" portal for the full range of home improvement needs; We excel at making the process easy for consumers: an easy scheduling process, bidding process, professional customer service center, service delivery, and follow- up.

• What type of jobs do you do?

We strive to be a one stop shop for our customers. To make maintenance simple, we provide a wide range of services like carpentry and cabinets, electrical, flooring, plumbing, painting, handyman service, roofing, siding, gutters, windows and doors, landscaping, masonry, HVAC, and remodeling. The breadth of an individual’s office’s service will vary upon maturity and local licensing.

• Who supplies the materials, tools, etc?

We here at Maintenance Made Simple have the tools it will take to do each job, it is important to us to make the work flow as smoothly and professional as possible. If there are materials for a job that our customer does not have we are able to go to purchase those materials for the project.

• Do you mark up materials?

We will go purchase the needed materials for our customer but at no time will we mark up the cost of the materials bought. Our contractor will give you the option of having the items added on to the final cost of your project or you may pay them the amount on the receipt when they arrive to do the project.

• Do you charge trip fees?

At Maintenance Made Simple the only time you would be charged an extra amount for a trip fee would be in order for the contractor to go purchase the extra needed materials for the project. There is only a one hour service fee and that rate varies depending on the local offices’ rates.

• How do I schedule service?

To schedule service call: 1-866-3 repair (1-866-373-7247)

• What are your working hours, can you come out immediately, and do you offer emergency service?

Our offices are open 8-5. For the contractors, times vary depending on the schedule for each day. We are usually able to help you within a 24 hour time span and depending on the schedule can be at your home in case of an emergency.

• Do you provide estimates?

We do provide estimates. They are free and we are able to deliver a detailed estimate within 4 to 5 business days.

• Are you licensed, bonded, and insured?

All of our contractors are licensed and insured. And our work carries a one year warranty on it as well. (Some offices are bonded)

• How do you charge? What forms of payment do you accept?

On small jobs we charge by the hour. On larger jobs we can give a flat bid price. We accept cash, check or credit cards.